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Operational Resilience initiatives are now in progress. Click here for further details.

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Operational Resiliance Programme

December 2023 marks the suggested timeline for implementing the Central Bank of Ireland's Cross-Industry guidelines on Operational Resilience. However, the guidelines should be viewed as an opportunity to strengthen, standardise and build agility rather than just a compliance requirement.

We focus on identifying and mapping your critical or important business services including your third-party dependencies giving you a full 360 degree view of your service delivery environment.

Controlling identified risks in your supply chain means you can ensure that your key suppliers can keep your services resilient.

We can help you implement, be compliant and manage the three pillars of Operational Resilience: (1) Identify & Prepare (2) Respond & Adapt (3) Recover & Learn.

  • Board of directors presentation and buy-in

  • Critical processes identified

  • Tolerances identified and implemented

  • Processes mapped and documented

  • Third party dependencies mapped and documented

  • Process analysis, Mitigation planning & Testing

  • ICT cyber resilience, BCP reviewed

  • Incident management and crises communication plan

  • Learning strategy created and implemented

  • Operational resilience compliant

  • Train your teams to self manage the resilience

What our clients say

BCU worked with Solution Out to deliver an Operational Resilience Framework that would support the Credit Union’s strategy, help meet its regulatory obligations and underpin sustainability. The whole team was involved in the project throughout and the insights we gained were invaluable. The business process mapping, in particular, was such a value add and we were able to re-engineer inefficient legacy processes. The outcome is that we now have a fully integrated 3600 view of our operating environment. 3rd party dependencies and critical infrastructures are documented, understood and tested, and we have a plan to respond to business disruption should we ever need it.

Grainne Murphy

CEO - Ballinasloe Credit Union

01 / 01

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Frequently Asked Questions

How good are the trainers at SolutionOut?

Our energetic and dedicated trainers are your best choice. As highly skilled professionals with vast experience in delivering courses, our instructors invest their time in understanding the various challenges involved in enterprises and know what is required to succeed in the fast-paced and dynamic world.

Our instructors keep themselves up to date on developments and trends in their respective fields. With years of industry experience, they aim at delivering the training in a way that helps you build expertise in your field and get ahead in your career.

If I cancel the enrolment, will I get a refund?

Any registration canceled within 48 hours of the initial registration will be refunded in FULL (please note that all cancellations will incur a 5% deduction in the refunded amount due to transactional costs applicable while refunding). Refunds will be processed within 30 days of receipt of written request for a refund. Kindly go through our Refund

Do you provide training material for SAFe® Agilist certification?

Yes, we provide the downloadable copy of the SAFe® course content to the registered candidates.